The error occurs as soon as you click “continue”. Once booted into the recovery partition and after selecting “Reinstall OS X”, the “Eligibility Verification” window shows up. One error that customers often come across while upgrading their machines occurs during the re-installation of macOS or OS X, and it has a relatively simple fix. Related: My Upgrades tool helps you get the most from your Mac Some such as, “The disk you inserted is not readable by this computer,” might have simple solutions like formatting the disk, and some are more difficult such as “My Mac keeps freezing. Having worked in Technical Support here at OWC for some time now, I have helped customers handle many different types of errors and problems that they have come across.
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